We operate a refund, cancellation and exchange policy for all course cancellations prior to attending the course. Should you need to cancel a course you have booked and paid for, or reschedule it for another date, for any reason, please contact us first by e-mail - on [email protected] or in person, and we can either; hold the credit for you until a future date you are able to attend the course, or issue a full refund of the payment we received (with bank fees and costs of transaction deducted from the refund amount).
We will endevour to return your payments on the same original payment platform you used to pay us. The method and time it takes for the refund to reach you will depend on the method of your original payment. This can also be mutually agreed between both parties.
In the case of a course you have paid for having to be cancelled part way through, then we can also offer you a future exchange date to repeat and finish the course you have paid for at no extra cost in the case that the cancellation was the responsibility of CAEAYARON LTD, or at the current cost at the time the rescheduled course is rescheduled to.
